Tuesday, December 29, 2009

Super Rules, OK?


Do you rule your superannuation or does it rule you?

It's easy to fall for some myths about your super unless you do some clear thinking about who is in charge. Virtually all Australian employees now have a superannuation account, many have several, even more than they know about. We all hope to use this money to fund our retirement, but unless you look after your super then you are in danger of losing some of your money along the way.

Myth number 1. Someone else can look after my super. Only partly right. It is possible go through your working life letting your super run on autopilot, but you may be in for an unpleasant surprise if you don't keep an eye on your super. Make sure your employer is paying the correct amount, and that if your employer goes broke your super is still available.

If you change jobs you need to decide if you wish to 'roll over' the money into another fund. This is especially important if you change jobs frequently. You can find that you have relatively small amounts scattered over several funds, and in each you will be paying a management fee before you earn any distribution or interest. In the long term inflation will eat away at the value of your principle, even though the dollar amount stays the same. Many super companies provide a free service to consolidate small accounts for you. Use them.

Myth number 2. It's not my money until I retire. Dead wrong. It's your money, just like the rest of the money in your pay packet. Super funds are providing a service of managing your money until you can legally access it when you retire. You have control of it. After July 2005 you will have even more say about your money. If you are not happy with the service you should tell the service provider. If they can't fix your problem, then you can sack them and put your money elsewhere.

Myth number 3. I don't need to worry about it until I am at least fifty-something. Not really. Australians are enjoying longer lives and better health. You will need more money if you want to have more options in retirement. You will probably need to top up your super to achieve financial independence in your golden years. The sooner you start the better.

The Australian Government is generously giving away our money to help lower and middle income earners top up their super. It's called the superannuation co-contribution scheme. If you, or your spouse, are eligible you should make sure you get your share.

Fact number 1.Our superannuation is our money. To look after your super you need to learn about your rights and options. It's a long term task. You need to get information and advice. Don't rush, but start soon.


By Darby Higgs


Identity Theft is a Major Problem: Whose Responsibility is It to Protect the Consumer?


We have heard a lot about consumers' personal information getting into the hands of identity thieves. More and more people are taking steps to minimize their exposure to such theft by reducing information on personal checks, refusing to share social security numbers with just anyone who asks, being prudent in their use of credit cards, and shredding "junk" mail that might allow another person to pose as them. However, we can do little to protect ourselves against lackadaisical security methods or unscrupulous business practices.

Because recent reports confirm that personal information continues to fall into the wrong hands, consumers have become increasingly concerned about how companies handle their personal information. But consumers can only do so much; then it's up to businesses to provide their customers with privacy policies that will ensure their information is handled appropriately and secured from the hands of would-be opportunists, as well as outright crooks.

How can this be accomplished? As business owners, managers, or supervisors, we need to establish and enforce effective company privacy policies. These polices should outline the handling, reviewing, storage, and destruction of customers' personal information, as well as that of employees. Once privacy polices are drawn up, they must be carried out. All employees should be trained in the handling of sensitive information. When employees obtain personal information from customers, several questions need to be asked. Who is allowed to handle it? How long will the information be unsecured? Can information viewed on computer screens be seen by others? How will the information be secured? Who will have access to it? How long will it be kept, and when will it be destroyed?

Establishing strict information handling procedures may be cumbersome. However, they are necessary if we are to gain and keep the confidence of our customers and our employees. Review the following privacy policies that should be established and practiced by every business.

? Adjust computer screens so customer information is not visible by anyone standing in close proximity. If the screen cannot be moved, place something in the line of sight to block unwanted viewers. Hanging plants, room dividers or frosted glass can block the view.

? Computers should be password protected. When an employee leaves his/her computer, it should always be secured and protected by a password. Even if you leave your computer for just a few minutes, unsecured information could be accessed by anyone passing by.

? Customer files should never remain unattended on a desk that can be accessed by customers or unauthorized employees (including cleaning or maintenance staff). Files left unattended can be quickly viewed and documents stolen or copied. Files should always be in a secured drawer or locked room when not in use.

? Customer information should be secured as quickly as possible. Once information is obtained from a customer, the document or program should not be left unattended. Secure all information before servicing another customer.

? When customer information is secured, assign specific employees who will have access to the information. The more employees who have access to the information, the more chances exist for misappropriation. Don't tempt employees with the access if they don't really need it.

? Don't discuss customer information when other customers or employees are able to hear. When requesting information from the customer, have the customers write it down for you. Once you are finished with the written information, it is very important that you hand it back to the customer. This way the customer can dispose of it, and there are no concerns that the written information is intentionally or inadvertently passed on to someone else.

? Don't leave outgoing mail out over night or over the weekend. Mail or any other documents that are waiting in an "out box" can be easily access by cleaning, maintenance, or service staff, as well as by children or friends of employees. Keep outgoing items secured until pick up time. A central location should be designated for such items during the week. Often items placed with other out going mail or documents are quickly forgotten, that is, until the recipient notifies you that the document has not been received. The more time that has lapsed between sending and receiving the mail or documents, the less likely you will be to locate them.

? Documents waiting to be shredded should be in a secure place. Many offices use a box under each desk, where documents are thrown until the end of the week. This system provides easy access to documents that are seldom noticed if they go missing. Shred bins should be locked or kept in a locked room. Larger bins are often used to store documents until a document disposal company takes them. These bins should also be locked or kept in a secured area.

As employers, we often obtain information from Consumer Reporting Agencies (CRAs), to help with our hiring decisions. The Fair and Accurate Credit Transaction Act (FACTA) places emphasis on the accuracy of information, and under new FACTA provisions, any business that uses consumer reporting agencies must adopt proper disposal procedures for the information obtained.

Consumer Reporting Agencies are not just "credit" reports issued by one of the three major credit bureaus. Consumer reports include medical records or payments, insurance claims, employment history, check writing history, and residential or tenant rental history. There are several companies that specialize in providing reports for specific purposes. FACTA defines companies that issue non-credit reports as "nationwide specialty consumer reporting agencies." Consumers may request a free annual report from any of the specialty CRAs.

FACTA also says that receipts for credit and debit card transactions can include no more than the last five digits of the credit card number and expiration date. If you are using a merchant processing machine check to make sure the program is not printing the entire number. If it is, call your provider and request the program be updated to comply with FACTA. Noncompliance could result in fines.

Take steps now to ensure that your merchant processing program will not print the entire credit/debit card number. This does not apply to merchants who only accept handwritten or imprinted card information. This method creates its own problem of securing the consumers card information at all times.

What all this boils down to is that we, as employers, business owners, managers, and supervisors need to make a greater effort to provide our customers with the peace of mind that their identities and their information are safe with us. All of our employees need to handle customer information with care and respect that is apparent to all customers. Without our help in the secure handling of the personal information of our customers and employees, the fight to stop identity theft and fraud will continue to rage. We need to be smarter than the crooks by eliminating their means of obtaining information.

Who knows, the next customer to have information stolen might just be you.

By Cindy Schroeter Graham


Risky Business: You May Not be as Daring as You Think


I thought I was through with exams when I finished college. Then my financial adviser (a.k.a. stockbroker) had me take a test to measure my tolerance for risk. He said, there were no right or wrong answers, but I knew better.

Once I had taken a personality test when I was in career transition (a.k.a. unemployed). My counselor had said the same thing, "There is no right or?," but when he told me my score he noted it was on the edge of the bell curve - the wrong edge. My need for acceptance by others was high; so high that I could not confront a taxi driver who gave me zero change from a $10 bill, on a $4.50 fare.

I was very leery of taking this "risk-tolerance profile." As I expected the questions showed that I was a total "wuss." (In Pittsburgh, if you're 15 and a guy it means you always cover your ears in winter).

A typical question; if your portfolio dropped 21.8 percent in one year, would you:

a. Sell all your equities?

b. Sell 1/3 of your equities and buy intermediate-term, tax-free municipals?

c. No change, staying the course?

I selected 'c' not because I believed in my strategy but out of total fear.

And yet deep down, when it came to the important things in life I felt that I was a risk-taker. I could be as much a risk-taker as an F-16 fighter pilot or a New York City undercover cop. However, no test ever asked the real important questions of life, the kind of questions that affected my daily reality. Questions like:

You have to drive to the airport. You get in your car, turn on the engine, and the gas gauge is on "E." Do you: a) immediately fill up, b) drive to the airport but don't put on the air conditioning, or c) drive back and forth without ever looking at the gas gauge again. OK, now lets add some real risk to the above question. What is your answer assuming your spouse is in the car with you?

Now let's deal with food instead of hedge funds. For example, for breakfast you like your bagels dark but definitely not burned. You've just put a bagel in the toaster, and it is just not dark enough. You put it in the toaster again, just nudging the dial to the optimum position, taking into consideration the heat already generated and the level of darkness around the edges of the bagel. As you wait for your bagel, do you: a) stand there staring at the bagel, b) let the dog out, c) get your newspaper from the driveway and check the Knicks score.

How would your answer change if it were your last bagel?

Now lets deal with the most risky part of life - relationships: Its 11:30 p.m., Thanksgiving Eve; your wife is exhausted, having cooked the 24-pound turkey and the rest of the food. She asks you to place the turkey in the fridge in the basement. She reminds you of last year's fiasco when you forgot to refrigerate the bird. Do you: a) do it immediately; run upstairs to report to her that you completed the task. You then return to the basement to ensure that you have closed the fridge door, b) leave a note for your teenage son to do it when he comes in after midnight.

Now for extra credit. You get a call from your high-school sweetheart. She asks to meet you for coffee in an hour. Do you: a) decline and tell you wife about the call, b) decline and not tell you wife about the call, c) ask your son if you can borrow his mousse. You get the idea. On this kind of test, I would score very high.

I figure once I fine-tune my questions, I could use this kind of questionnaire to screen professionals trying to give me advice. For example, my internist wants me to come in to review the results of my prostate exam and to discuss the different options and the risks involved with each course of action. I may surprise him and ask him to complete my questionnaire first. I want to see what kind of risk-taker he is.

P.S. My stockbroker just took my exam. He failed. I am looking for a new broker. Any recommendations?

By Hesh Reinfeld


A Quick Lesson in Saving Money


Did you have a piggy bank when you were a child? I did. Mine sat empty for a long time until my mother convinced me that I should really start putting my pennies and nickels into it in order to save my money for when I was older and wanted to buy something.

So, I did. I had about forty cents on me from the sale of some baseball cards to one of my friends (probably a Reggie Jackson Rookie Card or something worth thousands today) and I plunked it into the piggy bank to save money for "when I was older." The next day I went to my mother and asked her, "How do you pray?" She was definitely taken aback by the question (I was probably five or six years old at the time), but gave me a long religious discussion about talking to God and waiting to hear an answer, the whole nine yards. I was puzzled by this response and asked my next question, "But how do you pray open?" She asked what I meant, so I went and got my piggy bank to show her the disc on the bottom which had a small slot perfectly sized for the insertion of a flathead screwdriver, upon which was stamped the phrase PRY OPEN. I was, after all, a day older and I wanted my forty cents for the ice cream man.

Too many people seem to have this same, childlike attitude toward saving money. They may open a savings account or even a CD account with the best intentions of saving money until they're "older," but find themselves making more withdrawals than deposits and, in the case of CD's and IRAs, sometimes paying hefty penalties to the bank. If you're one of these people, I implore you to stop.

Put down that screwdriver (withdrawal slip), and walk away so you can save money. The ice cream man (or new TV, stereo system, DVD player or whatever) may look pretty good now, but you'll probably want to have those funds when you're older and on a more limited income. Don't pry open your bank account - the piggy bank for adults - before your time. Heck, maybe you'll get better results by trying to pray it open instead.

by Mika Hamilton


10 Tips to Make Sure Your Financial Budget Will Succeed


You've analyzed your past expenses, put them into spreadsheets, loaded Quicken with all of your data and come up with a budget. Now what? The tough part! You actually have to stick to your budget and put your plans into action. This is easier said than done. In many cases you will have forgotten about your budget and your financial goals 6 months or a year down the road. How do you keep this from happening to you?

Here's how. Make sure you follow some of these tips below so this doesn't happen to you.

1. Create a budget with realistic targets - Let's say one of your budget goals is to not eat out for lunch or dinner on a regular basis. If you are honest with yourself you may find this to be an unrealistic goal. Sometimes it's a nice break to eat out and have a relaxing rewarding evening. In other words, don't set the bar too high. Drastic and unrealistic goals are one of the surefire ways your budget will not succeed.

2. Budget for expenses that don't occur on a routine basis - Make sure you give consideration to expenses that occur once a year, such as holiday presents, birthdays, vacations, weddings, car maintenance costs, etc. These expenses don't occur every month and they will bust your budget plans wide open. Make a list of these events on a calendar and put a dollar figure to them. Place them in the month they are expected to occur so you can plan in advance how you will pay for them. The regular routine expenses are not the reason your budget will fail. It is these "gotchas" that will wreck havoc on your budget if you don't plan for them.

3. Put your budget in writing - Take the time to write down your budget plans. Making a mental note of your budget goals is a recipe for failure. Don't assume that your financial future will take care of itself by making a simple mental note to yourself. If you have your budget goals detailed in writing you can review and remind yourself weekly and monthly of your financial goals.

4. If you have a bad month or week, don't give up! - Let's say you have been reaching your budget goals for three months. In the fourth month, for whatever reason, you didn't reach your budget goals. Maybe you even stopped trying to stick to your budget! If this happens, don't just throw your hands up in the air and admit to failure. Everyone falls off the wagon sometimes. Your budget is a journey. There will be bumps in the road, so the key is to realize that everyone makes mistakes. This relates to a story I like about a great old time golfer named Walter Hagen. Before each round of golf, he told himself that he would have 4 or 5 bad shots. During the golf round, if he hit his ball into a bunker, he would tell himself, "There is one of my bad shots that I was expecting", hit the ball out of the bunker and move on. It didn't phase him one bit because he had knew there would be some bad shots in his round.

5. Adjust your budget over time - This one is a biggie! It can take months or even years to fine tune a personal budget. When you initially made your budget plans, you probably had to guess at some of your figures. They might not have been in touch with the realities of every day life. For example, you may have underestimated your monthly grocery or utility bills. If this happens, analyze all of the underlying money that was spend in this category to see if your initial estimate was unrealistic. If it was, try to come up with a more accurate number and then to stick to that new figure. It is this type of adjustment that is one of the keys to making sure you can stick to your budget.

6. Review your budget every month - This is where you will make any adjustments that are needed. Set aside the first day of each new month to review your income and expenditures and match them to your budget goals. By actively reviewing your finances and comparing it to your budget, you can adjust your spending habits. This gives you a chance to analyze areas that exceeded your budget expectations and make the adjustments in your spending habits or your budget. The goal here is to not forget about your budget. One tip that has worked for me is to put a printout of my basic budget goals on the refrigerator. That way every day, several times a day, I would notice my budget goals sheet. I may not read it every time, but I notice it and it reminds me that I need to stick to my budget. That is why tip number 3 is so important.

7. Set specific short-term goals - Let's say one of your budget goals is to have all of your credit card bills paid off in two years. If your credit card balances total $20,000 that would be $10,000 a year. Divide that number further into quarterly reductions in your credit card bills, in this case $2,500 every 3 months. Now, this is a more tangible budget goal to shoot for isn't it? I find that when I divide intermediate and long term goals into short-term tangible stepping stones, I am able to feel a greater sense of accomplishment and am more likely to succeed. This brings us to number seven?

8. Reward yourself - That's right! Treat yourself when you reach your some of your short-term goals. Since your financial budget is really a journey, take some time to smell the roses on your way. Sticking to your budget should not be a restrictive, unpleasant experience. Not only should you take the time to enjoy your financial accomplishments along the way, but use part of your budget for fun things that you enjoy. Just make sure your rewards don't end up breaking your budget!

9. Pay yourself first - I'm sure that one of your budget goals is to save and invest a portion of your income. One of the keys to make sure you succeed at this is to do what the IRS does with your paycheck, take it out of your discretionary income immediately. This way, the money is saved away right off the bat. Move the money immediately into a savings or mutual fund account. Many mutual fund companies can setup automatic deductions from your paycheck. Despite your best intentions to save, the hectic, daily demands of life can reduce the amount you are able to save.

10. Attitude is everything - When most people think of a budget, they picture restrictions and pain. Almost like a diet. You know what happens with most diets? They don't seem work for long! First, if your budget is too strict, too restrictive on your spending, it won't work either. However, you will need to limit your spending in some areas and this will take some adjustment in your attitude. I found that when I am feeling limited and sorry for myself when I can't purchase something that I want, I remember my financial goals I set with my budget. I think about the satisfaction I feel when I reach those goals. Over time, you find that you don't want to disappoint yourself by breaking your spending goals on a spur of the moment purchase. Now, I actually get more pleasure knowing that I am reaching my budget goals when the thought of an impulse purchase crosses my mind.

If you follow these tips, your budget plans are more likely to be a great success. By taking some simple steps you will find that living within a budget is not as tough as you imagined. It can actually be fun and rewarding!

By Greg Quincy


Family Money Management: The Importance of Agreement


Are you having problems with debt? Are you afraid to answer the phone because it may be an angry creditor calling? Do you have problems getting from one paycheck to the next? The simple answer is that you need to budget. But for that budget to work, both you and your spouse need to be in total agreement.

If one of you loves to shop and doesn't worry much about credit card debt while the other hates spending money like death, you have a problem. You can create budgets till Honolulu freezes over, but it won't work and chances, are, you and your significant other will end up fighting constantly.

Even before you start to create a budget, the two of you must sit down and discuss your life objectives. Get out a piece of paper. Make a list of long-term objectives the two of you can agree on. One might be to get out of debt. Another might be to make monthly contributions to a college fund for the kids. A third could be to begin a retirement fund. Or you might decide it's important that one of your get some specialized training that would lead to a higher salary.

Once you agree on your objectives, the two of you can start work on a budget. Step one will be to decide how much you will need to save (or spend) monthly to meet your objectives. You should subtract this first from your monthly income so you can see how much you have left over to work with.

Next, subtract your "secured" debt. Typically, this would be your mortgage payment, car payments, and any other loan payments where an asset such as a boat or RV secures the loan. Then, take a hard look at your other expenses and debt - for example, your rent, food, membership dues, clothing or credit card debt -- as these are the only areas where you can hope to make cuts.

It is important that you both agree as to where those cuts can be made. No matter how strongly you feel about drastically cutting a budget category such as clothing, if your spouse doesn't agree, you're going to have problems. A better solution is to find a compromise - a number that gets you closer to where you think the spending should be but one that your spouse agrees is at least fair. Then, look for another category where you can make cuts to get your final budget number down to where it needs to be.

You should then sit down with your spouse twice a month to review where you are vs. your budgetary goals. You will most likely find that you're under in some categories and over in others. Don't worry about making adjustments at this time. Just make notes as to where you've over and where you're under.

After the first two months, you should know where you've been spending more than you budgeted and where you've spent less. The two of you can then discuss what adjustments you need to make. There should not be a lot of arguing because you have goals you've agreed on and a budget you created by working together.

The important thing is to keep the discussion from becoming accusatory. If one of you has been the "budget breaker," it's better to ask "it looks like we've got a problem here, what to you think we can we do to fix it?" then to say, "you really screwed up this time."

What can you do if you or your spouse just can't control his or her spending and keeps busting the budget, month after month?

Unfortunately that's an issue that probably needs the work of a good marriage counselor.


Benefits of Personal Finance Software


In this age of information, keeping track of your finances does not mean an archaic jumble of ledgers, calculators, and papers filled with calculations in chicken scratch. Now everything can be taken care of on your computer through personal finance software.

Personal Finance Software: Organize Your Finances

Your finances are complicated. You have money coming in and money going out. You have bills and investments as well as multiple bank accounts. Personal finance software will keep everything organized for you.

Depending on the software you use, it may be able to separate portions of your finances into various categories for you. For example, Quicken 2005 separates your checking accounts from your savings accounts and allows you to track your investments all at the same time.

Organization saves time. Taking a few minutes to input your purchases and paychecks eliminates those hassles associated with staying on top of your finances. Rather than rifling though bank statements and bills for hours, everything is right here in the program. As long as you put each purchase and paycheck into the software, your checkbook will automatically be balanced. Some programs also feature functions that will create a budget for you; yet another time saver.

Personal Finance Software Knows Where Your Money Is

In order to keep more of the money you make, you must know where it is. Personal finance software gives you the power to know where each penny is at a glance. Some will even create reports for you that detail where your money goes each month. This feature will help you locate the leaks in your budget and reduce your expenses every month.

The overview personal finance software gives you is one of its main benefits. It allows you to take off the blinders and truly assess your financial situation. With this new-found view of your finances, you will be able to effect changes like never before. The old adage applies; you have to know where you are before you can get to where you want to be.

By Jon Martin